Privacy Policy

Last updated: August 8, 2025

Dear users,

Shenzhen Smartcom Business Co., Limited and its subsidiaries (hereinafter referred to collectively as "Smartcom", "we", or "our") understand the importance of privacy and respect your privacy. Before submitting personal data to Smartcom, please read and understand this Privacy Policy (hereinafter referred to as "this Policy"). This Policy applies to Smartcom websites, products, and services that display or are linked to this Policy.

[Important notes]

This Policy describes how Smartcom processes your personal data, but it may not address all possible data processing scenarios. Smartcom may inform you of product- or service-specific data collection through supplementary policies or notices provided before collection.

This Website does not require login and does not collect your personal data without your consent. Please read this Policy before providing your personal data.


This Policy describes:

1. How We Collect and Use Your Personal Data

2. How We Use Cookies and Similar Technologies

3. How We Disclose Your Personal Data

4. How to Access and Control Your Personal Data

5. How We Protect Your Personal Data

6. How We Process Children's Personal Data

7. How Your Personal Data Is Transferred Globally

8. How This Policy Is Updated

9. How to Contact Us

10. Miscellaneous


1. How We Collect and Use Your Personal Data

Personal data is any data that, either on its own or jointly with other data, can be used to identify a natural person. You provide us with such data when you use our websites or interact with us by, for example, sending your resume or making a complaint to us via the specified email address. The personal data we may collect includes your name, gender, phone number, email address, date of birth, company name, position, and education information. You may choose not to provide your personal data to us, but then we may not be able to provide certain services to you or respond to or resolve your issues.

Smartcom may also collect and use non-personally identifiable information (non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, we collect summarized statistics such as website visits. We collect this data to understand how users use our websites so that we can improve service quality to meet customer needs. We will endeavor to isolate your personal data from non-PII and ensure that these two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.

We will process your personal data in compliance with applicable laws on an appropriate legal basis, including:


2. How We Use Cookies and Similar Technologies

To ensure our websites operate normally, we may at times store small data files, which are referred to as cookies, on computers or mobile devices. A cookie is a text file stored on a computer or mobile device by a network server. The content of a cookie can only be retrieved or read by the server that created it. Each cookie is unique to your web browser or mobile application. Cookies usually contain identifiers, site names, numbers, and characters.

Like many other websites or Internet service providers, Smartcom uses cookies to improve user experience. With cookies, websites can remember a user's single visit (using session cookies) or multiple visits (using persistent cookies). Cookies allow websites to remember user settings including but not limited to, languages, font sizes on user computers or mobile devices, and other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. Smartcom will not use cookies for any purposes not listed in this Policy. You can manage or delete cookies based on your preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change your user settings every time you visit our websites. Find out how to manage cookie settings for your browser here:

Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera

By using our websites, you agree to use cookies as stated above.


3. How We Disclose Your Personal Data

We will not sell, lease, transact, or otherwise transfer your personal data to third parties without your explicit consent, except for the following purposes or in compliance with applicable laws:

We may disclose your personal data to the extent that it is necessary and lawful for the following purposes:

(1) We may disclose your personal data in compliance with applicable laws or in response to the legal procedures of authorities (including law enforcement agencies and other government agencies);

(2) We may disclose your personal data to transaction counterparties in jurisdictions where we are involved in restructuring, merger, or insolvency and liquidation proceedings.


4. How to Access and Control Your Personal Data

It is your responsibility to ensure that all the personal data submitted to Smartcom is accurate. We are committed to maintaining the accuracy and completeness of your personal data and keeping it up-to-date.

To the extent required by applicable laws, you may have the rights to (1) access certain personal data we maintain about you; (2) request that we update or correct inaccuracies in your personal data; (3) object to or restrict our use of your personal data, and (4) ask us to delete your personal data. If you want to exercise your rights, send an email to smartcomhr@huawei.com or HTjicha@huawei.com. Your written request may be required for security purposes. We may decline your request if we have reasons to believe that it is fraudulent or infeasible, or that it may infringe on the privacy of other users.

If allowed by applicable laws, you have the right to withdraw your consent at any time when Smartcom processes your personal data based on your consent. However, your withdrawal does not affect the legitimacy or effectiveness of our processing of your personal data based on your consent prior to your withdrawal; nor does it affect our data processing based on other legitimate bases.

If you think that the way we process your personal data does not comply with applicable data protection laws, you can contact the relevant competent data protection authority.


5. How We Protect and Retain Your Personal Data

Smartcom makes the security of personal data its top priority. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies to ensure data confidentiality; we use protection mechanisms to prevent malicious data attacks; we deploy access control mechanisms to ensure that personal data can only be accessed by authorized personnel, and we offer security and privacy protection training courses to increase employee awareness about personal data protection. We are committed to protecting your personal data. However, note that none of these measures are unassailable.

We will retain your personal data for no longer than is necessary for the purposes stated in this Policy, unless extending the retention period is required or permitted by law.


6. How We Process Children's Personal Data

Our products, websites, and services are mainly intended for adults. If we find that we have accidentally collected a child's personal data (for example, via the email address for receiving resumes or complaints) without prior verifiable consent from the child's parents or guardians, we will delete the data as soon as possible.


7. How Your Personal Data Is Transferred Globally

When you send your resume or send a complaint to an email address specified by Smartcom, your personal data will be transferred and stored in the People's Republic of China. We will take measures to ensure that your data is processed as required by this Policy and applicable laws. For example, when transferring your personal data from the EU to a country/region which has not been acknowledged by the EU as having the same level of data protection as the EU, we may use a variety of legal mechanisms to secure your personal data, e.g., signing standard contractual clauses approved by the European Commission, obtaining your consent for cross-border personal data transfer, or implementing security measures like anonymizing personal data before cross-border data transfer.


8. How This Policy Is Updated

We reserve the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to this Policy, we will release a change notice via various channels, for example, posting a notice on our websites or sending you a notification.


9. How to Contact Us

If you have any privacy-related questions, comments, suggestions, or complaints about our websites, contact us at HTjicha@huawei.com.


10. Miscellaneous

The establishment, effectiveness, implementation, interpretation, and dispute resolution of this Policy shall be governed by the laws, administrative regulations, and normative documents of the People's Republic of China.

In the event of any dispute arising from the content or execution of this Policy, the parties concerned shall settle the dispute through negotiation; if the negotiation fails, the dispute shall be submitted to Longgang Primary People's Court, Shenzhen, Guangdong for litigation.