扫一扫或查找公众号
“慧通人慧通事”
扫一扫或查找公众号
“慧通人慧通事”
Smartcom, a wholly owned subsidiary of Huawei, provides premium business services and integrated business travel solutions for Huawei and other mid- and large-sized enterprises. Our premium business services are highly satisfying and innovative, covering receptions, conference/exhibition planning and execution, catering, vehicles, banquet services, and other event hosting services. Our aim is to contribute to our customers' market goals. We have built a unified service platform for business travel services based on our professional management systems, global resources, and extensive experience. Our business travel service system offers a wide array of trusted services for business consultation, business travels, and personal travels. Our services have and will continue to empower our customers in their pursuit of business success.
Founded in June 2004, Smartcom has remained committed to listening to the voice of customers continuous improvement process adhering to the spirit of craftsmen,the pursuit of excellence Creating opportunities,balancing risks. . Our customers include Huawei and other mid- and large-sized enterprises. Over the years, we have accumulated rich experience in business receptions, travel services, management of traveling resources (both in China and worldwide), and hotel management. We have established a smart business travel service system and an end-to-end management system. Our subsidiaries have been certified as international or domestic plane ticket agencies and travel agencies, providing services in over 200 countries and regions around the world.
In 2015, Smartcom achieved robust growth in all business segments: personal travels, business travels, hotels,customer receptions, and exhibition services. We became more efficient in terms of procurement, IT, finance management, and HR management, and made profound organizational changes. We also honed our expertise to earn greater customer recognition. As a result, Smartcom generated CNY1.409 billion in annual revenue, a 26% increase compared to the previous year, with operating profits up 28%.
Shenzhen Smartcom Business Co., Ltd. is a wholly owned subsidiary of Huawei Investment & Holding Co., Ltd. Under the leadership of the Board of Directors, Smartcom CEO takes ownership over the company. Smartcom operates independently from Huawei, and adopts a market-driven approach to provide premium business services and business travel services to Huawei and mid- and large-sized enterprises.
Shenzhen Smartcom consists of four subsidiaries: Beijing Smartcomtravel International Travel Service Co., Ltd., Smartcom (Hongkong) Co., Ltd., Nanjing Smartcom Hotel Management Co., Ltd., and Shenzhen Smartcom International Travel Service Co., Ltd.
A smile is our best makeup
We welcome every customer with sincerity and respect
Knowledgeable, skilled professionals
We respond instantly to our customer's every need
2016
Founded Shenzhen Smartcom International Travel Service Co., Ltd.
Provided services for the HUAWEI CONNECT 2016, an annual flagship event of the company
Set to open Shenzhen Amber Plaza Hotel (four-star) and Amber Prime Hotel (five-star) later this year
2015
Upgraded the iTravel system to serve Huawei's 84 offices in over 200 countries and regions and offer self-services in China and other 23 countries
Founded Nanjing Smartcom Hotel Management Co., Ltd., and opened Nanjing Amber House Hotel
Opened the Food Court at Huawei's Shenzhen headquarters, offering various cuisines, including Western, Thai, Japanese, and Korean
For the first time, provided services for the Huawei Developers Congress (HDC)
2014
Established a resource pool of business travel and hotel resources and delivered excellent integrated business travel solutions
Opened the Reception Center at Huawei's Executive Briefing Center in Beijing, China
2013
Launched the iTravel system to serve Huawei's 150,000 employees
Offered international plane ticket services for 59 countries outside China
Opened Xi'an Rose Apartment, Beijing Huanbaoyuan Apartment, and Chengdu Youth Apartment
For the first time, delivered premium services for the Huawei Network Congress (HNC), product launches of Huawei's Consumer Business Group, and Huawei's Strategic Advisory Council (SAC)
Established the Exhibition Leadership Team and began to provide comprehensive services (e.g., ideation and execution) for the events of Huawei's product lines
2012
Opened Suzhou Jingying Apartment
Opened five New World Cafes, four convenience stores, and the New World Train restaurant inside Huawei's Staff Plaza in Shenzhen, China
2011
Beijing Smartcomtravel International Travel Service Co., Ltd. was certified as an international travel agency
Opened Shenzhen Huafu Grand Hotel
For the first time, provided services for the Huawei Cloud Congress (HCC)
Provided reception and marketing services to Huawei's customers during the Forum on China-Africa Cooperation and Shenzhen Universiade
2010
Smartcom's Quality Management System was certified by the Hong Kong Quality Assurance Agency based on the ISO9001: 2008 quality standard
For the first time, provided services to Huawei at CeBIT in Hannover, Germany
Launched the Shanghai Reception Center
Provided customer reception and marketing services to Huawei during the Shanghai World Expo, and designed thematic banquets for Huawei's customers
Provided premium services for Huawei's International Advisory Council (IAC)
2009
Registered Beijing Smartcomtravel International Travel Service Co., Ltd.
Hong Kong Smartcom was certified as an international travel agency
Opened Shenzhen Baogang Apartment and Shanghai Yunqiao Apartment
Established the Customer Reception Profession Committee to improve expertise
2008
Obtained an agency certificate from the International Air Transport Association (IATA)
Opened the Shanghai Jinming Apartment
Provided VIP customer reception and marketing services to Huawei during the Beijing Olympics Games, and designed a thematic banquet for Huawei's customers
For the first time, provided premium reception services for Huawei during the World Economic Forum in Davos, Switzerland
2007
Obtained the level-2 agency certificate from CATA, and began to provide domestic plane ticket services
Began to provide banquet services for business receptions to deliver a superior customer experience
For the first time, provided premium reception services to Huawei during the summer World Economic Forum in Dalian, China
2006
Obtained the level-1 agency certificate from the China Air Transport Association (CATA), and began to provide international plane ticket services
Established the International Reception Department and the Domestic Reception Department to offer customized services for customers by region
For the first time, provided services to Huawei during the Mobile World Congress
2005
Established a comprehensive business system covering labor outsourcing, hotels, plane tickets, international travels, and business receptions
2004
Smartcom founded
Copyright © 2019 Smartcom. All Rights Reserved. | ICP备案号：粤ICP备2021017531号 | 
粤公网安备 44030702003245号 | Privacy Policy